HOW TO SCHEDULE YOUR COSMETIC & PLASTIC SURGERY TRIP?

Our priority is to provide you integrated service from your arrival in Bolivia until your return flight home.
In this section we will inform you of the steps to schedule your trip.


STAGE N°1: INITIAL CONTACT
To provide you the best service, we require that you fill out all the stages of the Pre-Consultation Form ; and you send us this form accompanied by good quality pictures, which will provide us the necessary information; allowing our Health Care Professional to evaluate your case and give you an exact and appropriate medical diagnosis, and a quotation tailored to meet your needs.

Required Photographs
Full-body pictures (for body surgery): Front, back and profile.
Facial pictures (for face surgery): Front and profile (both sides: right & left).

Only those applications including the photographs will be taken into consideration and studied by our Health Care Professionals.

NOTE: All information received will be treated as strictly confidential.


STAGE N° 2: TREATMENT CONFIRMATION
Following the receipt of your general enquiry form and close up photos, you will be able to obtain an all inclusive quotation which includes the cost of the procedures tailored to your needs and expectations as well as the tariff of your chosen accommodation.
The amount fixed by Makeover Travel on the first stage is your definitive amount. With makeover Travel there is no hidden costs.

Your quote includes:
- The costs of all the services you are requesting (medical services and
  Surgical Procedures / Stay in Clinic / Complete Hematology Tests Analysis /
  Surgeons fees, Anesthetist fees, and medical team fees / touch-ups /
  tours...)
- Transportation to the hotel / clinics / airport.
- Your stay in a 5***** hotel with breakfast included plus all the hotel
   services (Internet, gym, sauna, pool…).
- The discounts corresponding to each package.

Once you have rewieved all the information and have decided to proceed, you can schedule your trip with one of our Patient Care Center advisors.

STAGE N°3: SCHEDULING YOUR TRIP
To help you throughout the preparation of your trip, you will be assigned a Patient Information Center advisor.
He/she will let you know about all the details and information concerning your trip, your surgery and the medical team that will perform your surgery.
He/she will be in charge of planning your medical trip, arrange all the appointments and make the reservations with plastic surgeons, anesthetist,  clinic, medical laboratory, hotel... 
If you have any questions, he/she will answer all your questions and address your concerns.

STAGE N°4: THE RESERVATION
After you have decided the date of your departure, you will have to make your reservation with your Patients Care Center advisor so that he/she can arrange a tentative trip date suitable to your needs, assign the personal assistants and organize all transfer services.
He/she will also give you all the information concerning your surgery:
Information concerning the clinic where your surgery will be performed, your personal bilingual assistant, tourist package, dental clinic…, and make all the reservations and necessary appointments with: Hotel/ Clinic/ Laboratory/ Health Care Professional, etc.

How can I reserve my trip?
Make your reservation is very quick and easy, we just need you send us by email a copy of your travel arrangement (purchase confirmation of your flight ticket), with all the information concerning your flight (date of  arrival and departure, hour of arrival, Airline Company, flight number, etc).

This process will avoid you to make an international bank-to-bank transfer and send money before your arrival.
We prefer you pay your total package the day of your arrival at Santa Cruz or after your first consultation with the medical team.
 

The payment:
We only accept American dollars, Euros, or traveller’s cheques (if you don’t want to travel with cash).The Traveler’s checks must include the document or purchase ticket given by your bank.

STAGE N°5: SCHEDULING THE TRIP
At the latest within 3 days following receipt of the copy your flight ticket, your consultant will plan your personalized trip and send the schedule to you with regards to all the information concerning your surgery and your stay in Bolivia :
Dates of the pre-operative medical consultation and of the required medical test, dates of your operation, hotel reservations, the personal bilingual assistant's schedule, local transportation, lists of pre-operative instructions, schedule of your tourist package, post-operative information, scheduling for your Makeover with your assistant and appointments with the beauty parlor…
 

STAGE N°6: ARRIVAL AT VIRU VIRU INTERNATIONAL AIRPORT
      (VVI), SANTA CRUZ, BOLIVIA
When you arrive at the airport, one of our personal assistants will welcome you. You will be taken to your hotel in a private car and accompanied by your personal assistant.
Your assistant will speak your language, and he/she will answer all your questions regarding your trip.
You will receive a portfolio which contains a detailed agenda of your trip and detailed documentation regarding the procedures.

STAGE N°7: PRE-OPERATIVE CONSULTATIONS
Depending on the hour of your arrival in Santa Cruz, you will attend the first appointment with your surgeon and medical team weither it is on the same day or the following day. 
The medical studies will be made the same day (complete hematology, and if necessary, cardiology studies and x-rays).
Your personal assistant will accompany you at all times.
 

STAGE N°8: SURGICAL INTERVENTION
The surgical procedure(s) will be carried out one day after concluding all the preparatory consultation.
The day of your surgery, a Makeover Travel representative will accompany you to the clinic and will be available to assist you with all anything you need.


STAGE N°9: POST-OPERATIVE AND CONVALESCENCE
You will recover following the doctor's instructions. The first few days after surgery are the most important to get adequate rest. Usually, 2 to 4 post-surgical appointments will be necessary for the surgeon to check your general condition and ensure that you are healing well.
During the first one, the Health Care Professional examines the bandages and the patient's general condition.
The stitches will be removed during the final consultation (if applicable), and your surgeon will give his authorization so that you may return to your country or origin.
After recovering, once the surgeon is pleased with your progress, you will be given authorization to enjoy some of the interesting attractions our city offers. We'll make all necessary arrangements for you to make some travel excursion either within or outside the city, according to the doctor's permission.

STAGE N°10: THE RETURN TO YOUR COUNTRY
Your personal assistant will chauffeur you from the hotel to the airport in order to fly back home and enjoy your new achievement.
Our commitment doesn't finish there. Makeover Travel will keep in touch with you even after you have returned to your country.
So if after having returned to your country, you have any doubts or questions, you can maintain contact with us by email or telephone.