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Welcome
to the MAKEOVER TRAVEL Web site.
Our
Terms & Conditions spell out your access and use of this Site and
the information, and other content available on or through this
Site. Please read these Terms & Conditions carefully before using
this Site.
By accessing, using or browsing this site or any of the tabs, pages
or windows in this site, you indicate that you have read, understood
and agree to be bound by this agreement, and that you understand and
intend this user agreement to be the legal equivalent of signed,
written contract between you and Makeover Travel services and
equally binding.
1)
OUR COMPANY & SERVICES WE PROVIDE
Makeover Travel is a medical tourism organization in Bolivia
specializing in plastic and cosmetic surgery treatments and
recuperation packages. Through our website we gather publicly
available information and provide this information to you for your
personal use in making a more informed decision about your medical
treatment options outside the US, Canada or Europe.
2)
APPLICATION FOR YOUR PROCEDURE
Patients’ applications sent via our web site or requested by phone
call or email are received by Makeover Travel’ Patient
Information Center. Our advisors are trained to answer general
questions about the procedures and terms of the service. If the
patient has questions related to medical issues, the advisor will
pass the questions on to the professional and the answers back to
the patient.
All exchange with the Patient Information Center is free of charge
and it does not represent any kind of agreement between Makeover
Travel and the patient.
3)
QUOTATIONS
Following the receipt of your general enquiry form and close up
photos, you will be able to obtain an all inclusive quotation which
includes the cost of the operation tailored to your needs and
expectations as well as the tariff of your chosen accommodation.
The amount fixed by Makeover Travel on the first stage
is your definitive amount. With makeover Travel there is no hidden
costs.
Other medical organizations give you an "estimate quote" that
generally changes once you meet your surgeon "after a personal
evaluation".
4)
YOUR QUOTE
Makeover Travel will prepare the quote of your package, based on a
our tariff list.
The
total price includes:
- The
costs of all the services you are requesting (medical services and
Surgical
Procedures / Stay in Clinic / Complete Hematology Tests Analysis /
Surgeons
fees, Anesthetist fees, and medical team fees / touch-ups / tours...)
- Transportation
to the hotel / clinics / airport.
- Your
stay in a 5*****
hotel with breakfast included plus all the hotel services
(Internet, gym, sauna, pool…).
- The
discounts corresponding to each package.
The
rate does not include:
- Personal expenses
- Lodging extras (extra nights, beverages…)
- Travel insurance
- The additional tests and analyses depending on each case (cardiology
exams,
mammograms, mammary exogamies, etc.).
- Air fair
- Medications related or not related to the treatment
- The assistance service and transportation are exclusively for
health related
purposes.
5)
SCHEDULING YOUR TRIP
The Patient Care Center advisors will be in charge of planning the
medical trip and they will arrange all the appointments and make the
reservations with plastic surgeons, anesthetist, medical team,
clinic, medical laboratory, hotel...
Any and all medical information delivered by the interested patient
shall be evaluated by our surgeons, which must validate such
application in order to receive the requested treatment.
6)
RESERVATION
We propose you several ways to book your trip. We
clearly specified the different steps in our page
"How to
schedule your Aesthetic Trip".
Contrary to other medical agencies, with Makeover Travel you have
the possibility to pay the total amount of your package after
meeting your surgeon.
In this case the total amount of your package, should be paid to us by the end of
the pre-surgery consultation, after your agreement to undergo
surgery and before your intervention.
7)
ARRIVAL IN SANTA CRUZ -BOLIVIA-
The patient will arrive at VIRU VIRU, the International
Airport of Santa Cruz.
An assistant will receive the patient and take him/her to the hotel
where he/she will stay.
The assistants we provide are not exclusive, they are assigned
according to availability. It is possible that one assistant will
receive you at the airport whereas another will go with you to the
medical consultation.
It is possible for the patient to ask for an exclusive assistant,
but this service has an additional cost.
8)
ADDITIONAL EXPENSES
If, after your pre-operative consultation, you decide to have
additional surgery performed or to carry out your surgery in other
clinic / hospital / Medical center; you should express your decision
directly to a Makeover Travel agent with the aim of modifying,
adjusting, or increasing the package, taking into account the
additional expenses.
9)
RISKS AND COMPLICATIONS
Prior to any surgical procedure, the Client must sign a consent form–a
legal document–in which he/she declares his/her express consent to
undergo the specified surgery, being fully-aware of the risks
arising from said surgical intervention, the Client shall inform his/her
Health Care Professional during the pre-operative consultation of
any and all the antecedents in his/her clinical history, besides
seeking clarification during this consultation regarding any and all
doubts with regards to the possible complications, characteristic
risks of the surgery and post-operative procedures.
All the corresponding risks to anesthesia, any allergic reactions,
and post-operative processes will also be analyzed at this time.
The Health Care Professional will determine if it is feasible to
combine several procedures into one single surgical intervention
without putting at risk the security and safety of the patient. If
necessary, the surgeons will divide any surgical procedure into two
or more interventions.
10)
SURGICAL GUARANTEE
Avoiding risky interventions generating long endless follow-up is
something agreed upon by our surgical team to avoid and minimize
resumption premises. Resumption however must always be considered by
the physician and the patient.
Should the need arise for a second surgical procedure to correct
some flaw arising from the first surgery; these costs will be borne
by Makeover Travel.
In case of malpraxis our guarantee covers : Surgeon fees,
anesthetist fees, clinic stay, implants costs (if needed), all the
expenses of transportation, and extended hospitalization for the
time required for recovery, up to a maximum of one week following
the second surgery, guaranteeing in a similar manner, the same
conditions of hospitalization, transportation, and recovery.
In case of implant surgery complications: The surgeon will
guarantee for the client that the implants or prosthesis used comply
with the necessary health and quality standards. However, as with
any operation there are certain risks with implant surgery: - Body
implants (Breast and Buttock implants) - Facial implants (Cheek,
Chin, Nose). The most common risks include bleeding, infection, body
rejection, asymmetry, and scarring. Although these events are
usually infrequent, they sometimes can occur. Our surgical guarantee
covers implants complication relating to asymmetry, any technical
problem or a surgeon’s mistake; so you will not be charged for a
revision operation to correct an undesirable result.
Capsular contracture is not considered as complications but as
abnormal side effects. Treatment costs remain at the patient’s
charge. In case of body rejection of the implant, the surgeon
may decide to remove the implant(s) from the patient's body not to
put his/her health at risk. If this should occur there is no charge
for our medical team's professional services (surgeon's and
anesthesiology professional services), but surgery center facility
charges, and any other ancillary expenses are the responsibility of
the patient.
11)
WAIVER
If, once the Client has had the pre-operative consultation, the
Health Care Professional verifies that exists physiological
impediments or if there are very high risks associated with the
intervention, Makeover Travel and the Health Care Professional are
entitled to refuse to provide the surgical service, and we will only
bill for the lodging expenses, local transportation, and contracted
services.
If for any reason the Client doesn’t arrive on the date mentioned in
the contract, the makeover Travel retains the right to cancel the
other services or to change the date of the surgery.
If for any reason, the Client decides to interrupt his/her trip,
reduce it, or not make use of any of the services offered by the
Company, the latter shall not be entitled to reimburse any amount
paid.
Should Makeover Travel will have to cancel the Client’s surgery for
any reason, Makeover Travel will reimburse the entire amount paid
previously.
12)
CLIENT RESPONSIBILITY
Before his/her registration with the Company, the Client will have
to inform himself/herself of all requirements necessary to arrive in
the Bolivia. This information is available upon request from the
Bolivian Embassy or Bolivian Consulate in Client’s country of
residence.
13)
COMPANY & SURGEON RESPONSIBILITY
The surgeons, medical team and its staff assume full responsibility
for the medical portion. The patient will not hold Makeover Travel
responsible.
The Client recognizes that Makeover Travel bears responsibility and
guarantees the Client’s lodging, in which is included breakfast,
transport, coordination of medical agenda, coordination of local
transportation, and in general Makeover Travel shall establish the
necessary contacts for the requested surgery; moreover, this
includes the services offered for full post-operative recovery.
The Client recognizes that the Health Care Professional assumes full
responsibility for the medical portion before the Company and the
Client.
As with any routine precaution when traveling abroad, Makeover
Travel advises the Client obtain suitable travel insurance.
When transporting the Client, Makeover travel works with responsible
carrier companies that can be deemed reliable by the Client.
Neither Makeover Travel, nor the physician and the medical team,
shall be responsible for any medical situation that may occur during
the patient’s stay, in which they have failed to take part or make
any decision whatsoever. For instance, self-medication, performance
of piercings and the like.
14)
PRIVACY
Makeover Travel shall maintain the anonymity of any individual who
visits us or gets in touch with us means whatsoever. Their privacy
is of utmost importance for us. This Privacy Policy not only defines
the information we gather from any individual but also how we use
said information. Only with the individual’s express consent do we
record information provided by our Clients and divulge it only
should the latter be required.
15)
WEBSITE
Makeover Travel reserves the right to make any necessary
modification to the content of its website without further notice.
We reserve the right, at our sole discretion, to change our Terms &
Conditions from time to time. Your continued use of this Site after
such changes take effect will be deemed to constitute your
acceptance of our new Terms & Conditions.
The user shall be able to access the information in the Website
without providing any personal data. However, should the user make
any consultation via e-mail, in which case a form must be completed,
the personal information provided therein shall be included in a
file, to be use only by Makeover Travel, and which purpose is to
furnish the information requested, benefiting from the advantages
associated to filling in said form and sending the user business
offers adjusted to specially fit his/her profile, whether by mail or
e-mail.
All personal data filled in by the users in the Website through the
form/s shall not be shared or redistributed to third parties.
The information on this web site is only intended as an introduction
to various procedures and should not be used to determine whether
you will have the procedure performed nor as a guarantee of the
result. The best method of determining your options is to consult
one of our qualified surgeons who are able to answer specific
questions related to your situation.
Intellectual Property Rights: Any and all informative texts
concerning treatments and institutional information are Intellectual
Property of Makeover Travel, or third parties; and shall not be
reproduced, copied, pasted, linked, transmitted, distributed or
handled in any manner and for any purpose whatsoever, without
previous written authorization given by Makeover Travel, keeping the
copyright intact at all times, as well as any other notice of
Intellectual Property Rights.
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